Office Administration
Esmeralda Cenquizca
Esmeralda joined PBT as our billing specialist in November 2022! She has been in the administrative field since 2008.
Esmeralda graduated from Gateway Technical College (GTC) in 2009 with an Associate's degree in Human Services and two endorsements in Office Assistant and Human Resources Management in 2013.
She has gained many skills and experiences since earning her degree at GTC. She volunteered as both a Youth Coordinator Assistant and Camp Leader at The Volunteer Center of Racine for two years, leading school-aged children through many adventures related to environmental and community wellness. She volunteered at senior homes spending time with them weekly and facilitating group visits. Esmeralda also worked at a YMCA child care center, caring for children as young as six weeks. Esmeralda developed empathy while working in the prison system with the alcohol and drugs abuse (AODA) population. She also worked at a women's domestic violence shelter where she led life skills groups, managed files, and answered the crisis line. Before coming to PBT, Esmeralda held an HR assistant position in which she translated/interpreted for Spanish-speaking coworkers, managed social media, and maintained a variety of administrative and Human Resources-related duties.
Amsi Ochoa
Amsi joined PBT as an Office Manager in April 2025! She brings a strong
background in administrative operations, communication, and
organizational efficiency.
Amsi is currently pursuing her Bachelor’s degree in Mass Communications
at Austin Community College. Over the years, Amsi has gained valuable
experience through a variety of roles. At the Alkek Library at Texas State
University, she digitized and archived over a thousand government
documents, strengthening her attention to detail and proficiency in data
systems. She previously interned at Accenture as a Marketing Intern,
contributing to creative campaigns and content management strategies.
Amsi also served as a Social Media Intern for My Brother’s Keepers
Scholars, using Canva to design engaging graphics and support event
Communication.
Prior to joining PBT, Amsi worked at Breakthrough Central Texas as the
Office Manager for the College Completion Success Team. There, she
oversaw office operations, managed electronic data systems, streamlined
student record keeping, and built strong relationships with community
partners and stakeholders to support donations and resources. She’s
passionate about creating efficient systems, supporting team success, and
connecting with others through meaningful communication—making her a
great asset to the team.
