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When starting PBT,  our Founder, Heather, was initially a solo practitioner and that means she wore all the hats that accompany running a small business without any staff. In addition to being the one and only therapist, she also did all the insurance credentialing, checking of eligibility and benefits, billing,  payment collection, marketing, networking, bookkeeping, organization of files, client onboarding, authorizations, creating and maintaining intake forms, and so on. About one year later, Emma joined as PBT's first staff member, learning and helping to refine all of these processes as well! Since then, we have expanded into a multidisciplinary clinic, offering speech therapy, behavior (ABA) therapy, mental health counseling, and ASL interpretation and tutoring.